- North America
- South America
- United Kingdom
- Central America & Caribbean
Privacy and Terms
Terms & Conditions and Privacy Statements
What information do we collect?
We collect information from you when you register to join the collection, subscribe to our newsletter, respond to a survey or fill out an inquiry form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number. We do allow you visit and use our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To send to properties and partners
(when you inquire about a property, we will submit your information to the property so they can answer your questions and reach back out to you)
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a private and secure internal database. This information is never shared with third parties. We take privacy seriously. We want our customers to trust our company.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
As you browse glamping.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. The display advertising partner, then enable us to present you with retargeting advertising on other sites based on your previous interaction with glamping.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.
Terms & Conditions
Glamping.com does not specifically endorse any Property or accommodation. You understand that images are intended only to indicate a photographic representation of the accommodation at the time the photograph was taken. Images are therefore not an endorsement by Glamping.com of any listing or any accommodation. Properties are required by contractual agreement to provide accurate information, and although Glamping.com may undertake additional checks and processes designed to help verify accurate information and reliable companies, we do not make any representations about, confirm, or endorse any property, property owner or property manager or the property’s purported identity or background.
Any references in the website, listings agreement or property listings being “verified” or “certified” (or similar language) only indicate that the Property has completed a relevant verification process, and does not represent anything else. Any such description is not an endorsement, certification or guarantee by Glamping.com about any Property, including of the Property’s identity and whether the Property is trustworthy, safe or suitable. Instead, any such description is intended to be useful information for you to evaluate when you make your own decisions about the identity and suitability of others whom you contact or interact with via the Site, Application and Services. We therefore recommend that you always exercise due diligence and care when deciding whether to make a reservation with a Property. We are not responsible for any damage or harm resulting from your interactions with other Properties.
We are also not responsible for the specific terms and conditions for each Property as it relates to reservations, deposits, cancelations, behavior and any other customer service related issues with your stay and interaction with the Properties. By using the Site, Agreements or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Properties or other third parties will be limited to a claim against the Properties or other third parties who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from Glamping.com with respect to such actions or omissions. Accordingly, we encourage you to communicate directly with other Properties on the Site and Services regarding any bookings or travel plans made by you.
Listing Your Property
Content Accuracy and Consent
It is Property’s responsibility to ensure property descriptions, pricing and photos submitted to Glamping.com are accurate. Property authorizes Glamping.com to both gather (from Property website or marketing materials) and display the following information regarding the Property on Glamping.com’s website: property address, photographs, videos, written materials and third-party comments. Property authorizes Glamping.com to utilize marketing information to promote the Property. Property also authorizes Glamping.com, and further authorizes Glamping.com to disseminate the said marketing information and materials through sources Glamping.com deems appropriate including, but not limited to listing services, Internet sites and print publications. Glamping.com will obtain Property’s approval in advance.
Property warrants it is the owner and has exclusive possession of, and has good title to all of the intellectual property related to the information provided to Glamping.com. All material provided by Property to Glamping.com shall remain the property of Property and owned by Property. Property warrants that its intellectual property is owned free and clear of any liens, claims or restrictions of any type and to the best of each Property’s knowledge (after due investigation), no information fringes upon or conflicts with any proprietary right of any person.
The Parties agree not to disclose any confidential, proprietary or trade secret information of the other Party. A Party shall not be liable for the disclosure of any confidential or trade secret information if the information is required to be disclosed by law. Disclosure of personal information is prohibited. In the event that personal information is shared relating to Guests, the Parties agree to keep such information confidential and not to use or disclose the information to any third party for any purpose.
1) Either Party may cancel this Agreement for any reason at any time with written notice.
Representation and Warranties
Each Party represents, warrants, and certifies to the other that the Parties have full power and authority to enter into this Agreement and to consummate the transactions contemplated hereby. Upon execution and delivery by the Parties, this Agreement constitutes a valid and binding obligation of the Parties, enforceable in accordance with its terms.
The Glamping.com name, logo, all related product and service names, design marks and slogans are trademarks, service marks or registered trademarks of Glamping.com and may not be displayed or used in any manner without the prior written consent of Glamping.com
Some of the sites listed as links in Glamping.com’s website are not under the control of Glamping.com. Accordingly, Glamping.com makes no representations whatsoever concerning the content of those sites. The fact that Glamping.com has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation by Glamping.com with respect to such site, its owners, or its providers. Glamping.com is providing these links only as a convenience.
Applicable Laws and Disputes
The Parties comply with all applicable laws and regulations, including licensure, as required. This Agreement shall be governed by and interpreted in all instances in accordance with the laws in the State of Wyoming, U.S.A. Each Party must mitigate any damages suffered as a result of the breach of this Agreement. The breaching party is liable for damages incurred. Any dispute that cannot be agreed by the Parties shall be subject to arbitration before JAMS (Judicial Arbitration and Mediation Service) in Denver, Colorado, U.S.A.
Hold Harmless and Indemnification
Property agrees to indemnify, defend and hold harmless Glamping.com from any and all claims or damage, including attorney’s fees, arising out of any claims asserted against Glamping.com arising out of or related to Glamping.com’s use of any advertising material provided by Property to Glamping.com including applications, software, text, audio, video, photos and other information. Property agrees to hold harmless Glamping.com from any and all claims or damage arising out of any dispute between Property and the guest. Property agrees that disputes between Property and guest shall not affect the payment of fees owed to Glamping.com. Glamping.com has no liability of any kind whatsoever for the amounts owed by the guest for their stay at the Property.
Any notice hereunder shall be in the English language, given in writing to the Party for whom it is intended by certified mail receipt requested or e-mail read receipt requested using the contact information provided by Property in the Agreement. Glamping.com contact information is as follows:
1910 Thomas Avenue
Cheyenne, WY 82001, USA
+1 (307) 316-8567
By checking the “I Agree” box, Property and Glamping.com hereby acknowledge having read and accepted the terms and conditions of this agreement.
Changes to our Policies
This policy was last modified on 5/13/2015