Reservation and Cancellation Policy
Refunds will not be granted by Finca Bellavista in situations when a service must be interrupted, postponed or canceled for reasons beyond its control, including travel mishaps, navigational errors, miscalculations of in-country travel times, road conditions or closures, family deaths, airline cancellations or delays, acts of God such as bad weather, health issues or illnesses, acts of terrorism, or any other unforeseen circumstance.
All reservations must be prepaid 100% and are non-refundable once a confirmation number has been assigned.
Cancellations that occur prior to 48 hours of a reservation will be allowed and must be received in writing. 100% of the approved, canceled reservation will remain charged to the applicable credit card. The credit card holder of the canceled reservation can apply the amount paid on the reservation to another set of dates within 12 months (1 year) of the previously confirmed original reservation start date (when available and applicable) for the same rental. Finca Bellavista will not accommodate any change of rental unit and is not responsible for amenity related changes made to the unit during this 12-month (1-year) period.
Upon receiving written confirmation by the reserving party of a cancellation, Finca Bellavista commits to send a cancellation confirmation by e-mail with a cancellation number. If you do not receive the cancellation number, please contact us by e-mail at firstname.lastname@example.org. No cancellation will be valid without a cancellation number provided by Finca Bellavista.
Any reservation that has not been canceled properly, according to the above parameters, will be charged fully to the credit card due to a “no-show” and will be charged 100% of the reservation.
If the cardholder/guest does not arrive on the date specified in the reservation confirmation, and there is no cancellation done accordingly to the above points, the credit card holder will be charged the amount of the entire reservation.